Hi, all. I'm a newbie here, and am having a problem with a book I bought from Kobo recently. I bought the book from Kobo because they advertised that could read my books "freely" since their philosophy is that if you buy it, you own it.
Apparently, that's hype.
Anyway - I bought the book, installed their reader on my Blackberry, and it can't find the book. I can log into their website from my laptop or desktop, and the book is there under purchases. If I log in with my blackberry, it shows that "you haven't purchased any books, yet."
Sent an email to their customer support asking for help, and after 2 weeks of trying, deleting and reloading, etc., they said they were going to refer it to their specialized help desk. This desk asked for the make and model of my Blackberry, the name and author of the book I'd bought (apparently, they hadn't read the thread that had supposedly been sent to them), and said they'd get right back to me.
That was weeks ago.
Is there any way to actually load a KOBO book into Calibre, which I KNOW works, so I can just send it to my Blackberry and read it on Mobipocket? I DID buy it. I should be able to store it in my own library. No?
Oh - and I also sent a private message to the Kobo thread here, asking for the Linux "pre-release" of their desktop software, so I could at least read the book on my laptop, but after 2 weeks of waiting, I still haven't gotten a response to his offer.
Overall, I'm incredibly UNDERwhelmed with Kobo.
Apparently, that's hype.
Anyway - I bought the book, installed their reader on my Blackberry, and it can't find the book. I can log into their website from my laptop or desktop, and the book is there under purchases. If I log in with my blackberry, it shows that "you haven't purchased any books, yet."
Sent an email to their customer support asking for help, and after 2 weeks of trying, deleting and reloading, etc., they said they were going to refer it to their specialized help desk. This desk asked for the make and model of my Blackberry, the name and author of the book I'd bought (apparently, they hadn't read the thread that had supposedly been sent to them), and said they'd get right back to me.
That was weeks ago.
Is there any way to actually load a KOBO book into Calibre, which I KNOW works, so I can just send it to my Blackberry and read it on Mobipocket? I DID buy it. I should be able to store it in my own library. No?
Oh - and I also sent a private message to the Kobo thread here, asking for the Linux "pre-release" of their desktop software, so I could at least read the book on my laptop, but after 2 weeks of waiting, I still haven't gotten a response to his offer.
Overall, I'm incredibly UNDERwhelmed with Kobo.